Account Manager

JOB DESCRIPTION

(Role, Responsibilities & authority)

Role(Position)

Account Manager

Department/Process

Sales

Reports to

Regional Manager / Zonal Manager

Location

Kolkata

Qualification

Degree/Diploma in Electrical/Electronic and preferably an MBA from a reputed institute with 6 to 13 years in Lighting/similar Electrical/Electronics or any Building Matl Industry industry

Experience & skills

Extensive experience in Sales.

Good communication skills and ability to manage team for complete cycle from Lead generation to collection.

Primary Function

Managing the set objectives of revenue management, collections, team management and other disciplines.

Responsibilities:

• Do or Die : Achieve Business Plan for the specified area of operation / customer markets
• Should have some experience in Govt Segment on any construction equipment range (pref lighting / switchgears / transformers ) . Candidate from furniture background will be good.
• Should have long sightedness for long term orders. Thus should know that ground work on enquiries to happen now onwards untill orders matures in two quarters later. Which means effective working on long sales cycle projects 
• Performance Management - To drive the business and plan assigned to vertical. 
• Achieve Business Plan for the specified area of operation / customer markets
• Use CRM for effectively sales data management. 
• Ensuring market development
  • formulating & implementing Promotional Plan for defined area of operation
  • Networking & building relations with key specifiers (Architects,  Electrical Consultants and customer of this Area)
• Mapping and evaluating - Lead Generation & conversion
• Drive customer acquisition & Large deals
• Raising indents, following up of material, updating customer of delivery schedules, following compliance on invoice submissions (incase of direct orders), collecting payments, involving service team for closure of customer complaints and overall preserve / manage his customers to a high satisfaction levels for further retention and business.

Authorities (empowered to take decisions)

• Shortlisting of channel for appointment.
• Dos and Donts on customer addressal. Deciding which customer set to target & which not.

Additional Details ( if any)

Good presentation skills.

Fair financial knowhow.

Aggression in internal follow up for material / prices / internal support.