The role will focus on managing key OEM and large customer accounts across domestic and international markets, ensuring customer satisfaction, driving revenue growth, and building long-term partnerships that align with our business objectives.

Key Responsibilities:

• Account Management & Relationship Building:

  • Serve as the primary point of contact for assigned key accounts, understanding customer needs, pain points, and business objectives.

  • Build and nurture trusted relationships with decision-makers, influencers, and stakeholders at multiple levels within customer organizations.

  • Develop account penetration strategies to enhance engagement and identify new opportunities.

• Sales & Business Development:

  • Own the revenue and profitability targets for assigned accounts.

  • Drive growth through upselling, cross-selling, and identifying new application areas for Wipro's hydraulic solutions.

  • Collaborate with internal teams to develop and deliver customized solutions that meet customer requirements.

  • Monitor market trends, customer developments, and competitor activities to identify growth opportunities.

• Commercial Negotiations & Contract Management:

  • Lead price discussions, contract negotiations, and agreement renewals in alignment with business guidelines.

  • Ensure timely collection of payments and resolution of any commercial issues.

• Cross-functional Collaboration:

  • Work closely with Engineering, Operations, Quality, and Supply Chain teams to ensure seamless delivery and customer satisfaction.

  • Act as the voice of the customer within the organization, driving internal alignment to address customer needs.

• Forecasting & Reporting:

  • Maintain accurate sales forecasts, account plans, and business reports.

  • Provide periodic updates to management on account performance, risks, and opportunities.